Mental Health Resource Guide

Taking Care of Your Mental Health

Your mental health – your ability to cope with challenges, reactions to emotions, feelings about yourself, and relationships with others – is as important as taking care of your physical health. There are so many resources available to you as a Texas Health employee to help you through any situation you may be facing. Whether you want someone to talk to or prefer to review materials at your own pace, we’ve got something for you.

In Person Options

Texas Health Chaplains: Texas Health Chaplains are onsite and available to help you care for your mind and spirit through hard and stressful times related to work and family life. Chaplains provide a compassionate and supportive presence not just to patients but to you as well. Information on how to contact a Chaplain can be found at

Telephone Options for Individuals

  Employee Assistance Program: The EAP is available to all employees, whether you are PRN, Part-Time or Full-Time. The EAP is also available to any member of your household. The program is completely free and is available 24/7 to offer confidential counseling, child-care resources, elder care resources, legal services, financial services and more. The EAP’s resources can help you learn more about some mental health strategies and concerns, and how to get help if you need it. For more information about the EAP, visit To speak with a counselor, call 1-877-698-4754 and select option 4 and select 4 again, or call 682-236-6861. Note: during COVID-19, the EAP has moved to virtual sessions for your safety and the safety of the counselors.
Free Community Support Lines: Various support lines provided by community resources are available to anyone, at no charge. The following support lines are available 24/7.

  • UnitedHealthcare Emotional Support Line: Even if you’re not a member of UHC, this support line is open to anyone and everyone for free! Call 1-866-342-6892. The line is open 24/7.
  • Texas Health and Human Services Mental Health Support: Offers COVID-19-related mental health support for all Texans. People can call the Statewide COVID-19 Mental Health Support Line 24 hours a day, 7 days a week toll-free at 833-986-1919.

Telephone Options for Groups

Self-Care Check-Ins: All employees of Texas Health are invited to participate in a voluntary, virtual group conversation led by the Employee Assistance Program to discuss topics related to positive coping skills, enhancing resiliency and stress relief. Check the Self-Care Check-In schedule here.

Virtual Options for Individuals

Behavioral Health Virtual Visits: If you’re enrolled in medical coverage with Texas Health, you can access Behavioral Health visits virtually.

  • UnitedHealthcare: Behavioral Health Virtual Visits* are available through UnitedHealthcare.
    Access Virtual Visits online through or through the Doctors on Demand, AmWell or Teledoc apps on your mobile device.
  • Texas Health Aetna: Mental health counseling** through is available through the relationship with Aetna. Find out more here.

*contact UnitedHealthcare prior to utilizing services to verify your costs
**contact Texas Health Aetna prior to utilizing services to verify your costs


Online Options for Individuals In addition to benefits and wellness information, this website has many mental health resources for you and your family that can be viewed anywhere, anytime for free. From the homepage, click on the COVID-19 Resources banner and then select from a menu of options, including Stress Management and Emotional Support, At Home Tips and more.
Virgin Pulse: If you’re enrolled in medical coverage through Texas Health, check out these options specific to mental health through Virgin Pulse, the Be Healthy wellness program platform:

  • Take mindfulness and meditation courses through Whil, and even earn a Be Healthy reward for completing a course! Enrolled spouses can participate and earn rewards, too. Find out more at
  • Participate in various online journeys, which are daily, self-guided courses to help you build healthy habits. Topics for journeys include down shift, reduce stress, sleep well, getting active and more.

Blue Zones:
Complete the free Blue Zones Life Challenge, a four-week challenge to a better, happier and stress-free life. See for more information.

Online Options for Groups

Virgin Pulse Challenges: If you’re enrolled in medical coverage with Texas Health Resources and you’re looking for a little friendly competition while supporting your mental health, create or join a challenge through Virgin Pulse. From minimizing screen time to recording challenges you may be facing, there is something for everyone. And you can even invite up to 10 friends and family that are not employed by Texas Health to participate with you.