Features of the Texas Health Aetna Plan
Texas Health Aetna ER Doc gives 24/7 access to ER docs on the medical staff at a Texas Health hospital who communicate in texting format with you and can prevent long, inconvenient waits in an ER in most cases and a facilitated, more expedited Texas Health ER visit in those cases where it is deemed necessary and appropriate.
To access the Texas Health Aetna ER Doc:
- Simply register for your Texas Health Aetna ER Doc app account by going to TexasHealthAetnaERdoc.com.
- Complete the short form.
- You can also access the app by downloading it to your mobile device from the App Store or Google Play™.
A Holistic Care Team approach to integrated care management includes a Medical Director, Care Management Supervisor, Pharmacist, RN Care Managers, Social Workers, Diabetic Educators and Care Manager Associates – all locally based who, when needed, will meet you wherever it is most convenient or advantageous – including your home or a physician’s office. To access the Holistic Care Team, call 1-877-MyTHRLink (1-877-698-4754) and select prompt 1.
AbleTo is a Cognitive Behavioral Therapy offering done in a virtual format that gives you weekly sessions over an 8-week period with a Licensed Therapist and Health Coach, as well as in-between sessions with the Health Coach. To access AbleTo, call 1-877-MyTHRLink (1-877-698-4754) and select prompt 1.
Compassionate Care offers case management and services to members and their families who are managing the complex and emotional issues involved with advanced illness. The program provides assistance in a culturally sensitive manner that supports and respects their decisions and choices. To access Compassionate Care, call 1-877-MyTHRLink (1-877-698-4754) and select prompt 1.v
The Plan Benefits Navigator website is Texas Health Aetna’s secure internet access to health information, tools and resources. From the TexasHealthAetna.com home page, select Memeber Log In, then Log In Now. Then click Register.