Vendor Contacts

HOW TO CONTACT A VENDOR

You can go to www.BeHealthyTHR.org anytime for more information about employee benefits, or you may call 1-877-MyTHRLink (1-877-698-4754). The following are choices when you call:

Press

To Hear About Then Choose from These Additional Options

9

To Speak with Texas Health Benefits Support about online enrollment, dependent verification, or general questions about your benefit options None

1

Texas Health Aetna Medical Benefits and Eligibility None

2

Health and Welfare

Press 1: Medical – Quantum Health 
Press 2: Medical – UnitedHealthcare
Press 3: Prescription 
Press 4: Dental 
Press 5: Vision 
Press 6: Flexible Spending and Health Savings Accounts 

3

Leave of Absence None

4

Wellness Benefits Press 1: Real Appeal
Press 2: Tobacco cessation program
Press 3: Virgin Pulse
Press 4: Employee Assistance Program (EAP)
Press 5: Diabetes Educators
Press 6: To repeat these options

5

Financial Benefits 

Press 1: 401(k) Retirement
Press 2: Tuition Reimbursement
Press 3: Student Loan Repayment Program
Press 4: Employee Discounts
Press 5: Employee Relief Fund
Press 6: To repeat these options

6

Other Total Health Questions Press 1: MetLife Supplemental Benefits
Press 2: Life/AD&D – Prudential
Press 3: Legal Insurance 
Press 4: Pet Insurance
Press 5: Life Insurance with Long Term Care Benefits – Trustmark

7

To Repeat All Options None

8

Español Marque el 8 para ayuda en español. None

Vendor Websites

Medical – Texas Health Aetna or United Healthcare
Prescription – Caremark
Dental – Aetna
Vision – Superior Vision
Flexible Spending Accounts – WageWorks
Disability – Prudential
401(k) – Fidelity Investments
Tobacco Cessation – Quit For Life
Employee Assistance Program – THR EAP
Employee Discount Program – Beneplace